FAQ

What is your return and cancellation policy?

For more information please visit the Cancellation and Return Policy page. We accept any cancellation to orders if an email notification is sent to shin@room2222.com within 3 days of placing an order. Due to shipping schedules, we cannot accept cancellations after 3 days of order placement. We do not accept returns. If you have a damaged or defective item, please contact shin@room2222.com and we will be happy to provide an appropriate resolution.

What delivery methods are available?

We consistently strive to provide the most economical shipping options possible. Carrier-selected rates are determined by factors such as size and destination. Shipping costs will be displayed during the checkout process.

Do you provide tracking?

Yes, we will provide you with a tracking number for your order 3 days after the order has been placed.

What is your privacy policy?

Please visit the Privacy Policy page for more information. We will never sell or transfer your information to third parties unless legally required to do so.